Many people’s vision of a coach is either of a 52 seater single decker bus or else it’s a rather severe looking, overweight and tracksuited trainer with a rather fetching whistle slung around their neck! Thankfully at Zoom it’s neither of these! For us, our Executive Coaching often provides additional and welcome support to senior managers alongside our ‘team’ learning programmes. This one to one ‘Executive Coaching’ allow individuals to grow with the expert, empathetic and challenging support of a trained and qualified coach. Our coaching methodology is based on the following:

• Every individual has the resource within themselves to fulfil their potential.
• The coaching creates insight followed by specific action and movement.
• The coach’s role is not to teach, but rather to help individuals to learn.
• The focus is on creating a sustainable improvement in performance.

Because coaching is personal, Zoom takes care to match the Executive with the right coach according to their needs, experience and personality. Rapport, trust and respect are crucial components of the coaching relationship. Our coaches commence by meeting the Executive to begin to scope the need and identify desired results. This is a Free Consultation and ordinarily lasts around an hour. Thereafter a timeline, number of sessions, key milestones and preferred feedback format are agreed. Understanding the measures of success is a critical feature early in the relationship. You’ll find our Coaches ‘draw out’ rather than ‘put in’. They’ll encourage the Executive to develop their own solutions rather than impose their views. They will ‘reflect’ rather than ‘direct’ allowing the choices to be the Executives. Coaching is responsive, flexible and enabling; it has to allow the Executive to take control of their destiny and not be prescriptive or instructional. Most of all Coaching is non-judgmental, it is a journey of exploration that will enhance the Executives capability to meet their challenges and improve their performance. Specifically, Executives can expect:

• To talk in confidence with a coach who is entirely there for them.
• To be asked some Big Questions that they may need time to think about.
• To feel uncomfortable at times and elated at others.
• To have responsibility to take action with encouragement from the coach.
• Full support in between coaching sessions by telephone or e-mail